Delete your Bitcox account
Last updated: August 19, 2026
This page explains how to delete your account in Bitcox, the options analysis app published by Bitcox Development LLC, and what happens to your data when you do. It applies to the iOS and Android apps and to the app.bitcox.co website, which share the same account.
1. Delete your account from the app
The fastest way is to do it directly in the Bitcox app:
- Open the Bitcox app and sign in to your account.
- Go to the Account tab.
- Tap "Delete account".
- Confirm deletion in the double confirmation prompt.
Your account and its data are deleted immediately. This action is permanent and cannot be undone.
2. Request deletion without the app
If you no longer have the app installed or cannot access it, you can request deletion by email: write to gianf17larosa@gmail.com from the email address associated with your account, asking us to delete your account and data. We process these requests within a maximum of 30 days.
3. What data is deleted
When you delete your account, we erase:
- Your profile and login credentials (email and password).
- Your portfolio and trade journal.
- The push notification token for your devices.
- Your preferences and settings.
4. What data is kept and why
We keep only the billing and subscription transaction records required by our tax and accounting obligations. They are stored for the limited retention period set by applicable law and then deleted.
5. Subscriptions
Deleting your account does not automatically cancel your subscription. Subscriptions are managed in the store where you purchased them: cancel in Google Play (Payments & subscriptions) or in the App Store (Settings → your name → Subscriptions) before or after deleting your account.
